NESA Training Events
WEBINAR
Emotional Resilience
Thursday 27 September 2018 | 2.00pm AEST (1.30 SA & NT, and 12noon WA)
Target Group
All staff
Summary
In today’s world it is vital that we are able to cope with challenges and ensure that we are responding appropriately to all situations. This webinar will dive into what emotional resilience is, provide techniques to build emotional resilience in challenging times, and discuss ways to respond to situations out of our control. These techniques can be used to appropriately communicate in any workplace, with any clients or in any situation you are faced with. If you’re interested in developing your level of emotional resilience in our forever changing world, then this webinar is for you.
WHAT will be covered
- Emotional resilience
- Coping mechanisms and how best to use them
- Examples of how emotional resilience can benefit your role and workplace
- Identification of personal areas of improvement for dealing with challenges
FACILITATOR
Ana Tonkin
Experienced business leader and director of Business Development for the Clariti Group, Ana Tonkin has many years of experience driving improvement, growth and development for businesses across a range of industries from education and training to member services, indigenous organisations, employment services and various customer service industries. Ana has expertise in grant research, capital raising and unlocking hidden markets.