When:
November 22, 2024 @ 3:00 pm – 4:00 pm
2024-11-22T15:00:00+11:00
2024-11-22T16:00:00+11:00
Where:
Online at your desk
Cost:
NESA members $75.00 and non members $100.00 Prices are GST included.
Contact:
Wendy Linsen

Effective Case Management in Employment Services

Friday 22 November 2024

3.00pm AEDT

PLATFORM: GO TO WEBINAR

TARGET GROUP

Frontline Staff

SUMMARY

Delivering effective case management is a key aspect of employment services delivery, requiring a strong understanding of job seeker barriers and the impact on employment. This webinar will guide you through a solution-focused approach to case management, aimed at enhancing participant engagement and improving outcomes for participants with moderate to high needs. 

Join Sharon Mamo as she breaks down the essential components of effective case management and provides actionable strategies to support job seekers. 

WHAT YOU CAN EXPECT

  • Understanding case management within the Employment Services Framework
  • Identifying and Addressing Barriers
  • Enhancing Performance Levels
  • Client-Centred Solutions

Facilitator

Sharon Mamo

Sharon is a qualified human services program designer and lecturer with many years of experience in Human Resources. For almost a decade now she has focused on researching and working with disengaged job seekers and their complex needs.

Sharon is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional. She has worked as a psychotherapist in employment services for many years, as an expert in encouraging mandated and resistant clients to change.

Sharon also keynotes at national conferences on topics of behavioural change, AOD, mental health and neuropsychotherapy.

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cost

NESA Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 100
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact us on +61 3 9624 2311  |  EMAIL

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Employment Services Institute (ESI)

// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.

ESI membership is open to all who work or aspire to work in Employment Services or related sectors.