NESA Webinar
Disability Awareness in Employment Service Delivery
Thursday 22 October 2020
12 noon AEDT (11.30am SA, 11.00am QLD, 10.30am NT and 9.00am WA)
Target Group
All Staff
Summary
Participants within Employment Services often present with disabilities, so understanding disability is imperative when providing a positive service experience.
Join Sharon Mamo as she provides you with an overview of the framework which supports inclusion of people with disability in Australia. Sharon will provide you with information and resources to help you understand the barriers experienced by your participants with disabilities, and identify ways in which you can assist them to manage their barriers.
WHAT YOU CAN EXPECT
- Demonstrate an understanding of the framework which supports people with disability in Australia
- Develop an understanding of people with a disability registered with employment services
- Using inclusive language
- Understand the barriers experienced by people with a disability and learn to identify ways in which the barriers can be overcome
FACILITATOR
Sharon Mamo
Sharon is a qualified human services program designer and lecturer with many years of experience in Human Resources. For the last 5 years she has focused on researching and working with disengaged job seekers and their complex needs. Sharon combines clinical psychotherapy and professionalism with a natural and down-to-earth approach. Sharon is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional. She has worked as a psychotherapist in employment services for over almost a decade. As an expert in encouraging mandated and resistant clients to change, she keynotes at national conferences on topics of behavioural change, AOD, mental health and neuropsychotherapy.
