When:
June 29, 2020 @ 3:30 pm – 5:00 pm
2020-06-29T15:30:00+10:00
2020-06-29T17:00:00+10:00
Where:
Online broadcast

NESA Coaching Program

CDP Frontline Staff Coaching Program

Starts live online on Monday 29 June 2020

3:30pm AEST, 3pm SA & NT, 1:30pm WA

If you would like to register 7 or more people, please contact Max Croft at [email protected]

Summary

In a complicated and constantly changing industry, giving the right support to staff is critical. Our comprehensive nine session CDP Frontline Staff coaching program will help staff understand the industry context and framework that they are working with. The coaching program will comprehensively introduce staff to the programme components, good practice soft skills and a range of strategies so they can work effectively with participants. It will also explore the KPI measures and compliance requirements. In this coaching program you will learn the background policy and build the skills to deliver it. This will be an engaging and entertaining learning experience, and you will come away with some great learning aids.

Each session is expected run for approximately an hour and a half. Each live broadcast will include ample Q&A time. The model of delivery for this coaching program requires earners to “learn by doing”, which is an active learning approach, where learners are expected to contribute to discussions. Once the coaching program has been completed learners will be forward a Certificate of Completion.  

DETAILS

The CDP Frontline Staff Coaching Program will be delivered as nine sessions in three modules. You can choose to register for one or two modules, or register for the total coaching program.

Module One: People and Their Environment
Session 1: Introduction to CDP – Brings together frontline CDP staff from around Australia
Live online Monday 29 June 2020

Session 2: Community Engagement – Will look at different models of community engagement
Live online Thursday 2 July 2020

Session 3: Initial Interview –  We’ll give you plenty of tips and hints for Building Relationships with your participants
Live online Tuesday 7 July 2020

Session 4: Working With Employers and Marketing Your Participants
Live online Thursday 9 July 2020

 Module Two: Overcoming Barriers and Staying Safe
Session 1: Introduction to CDP – Brings together frontline CDP staff from around Australia
Live online Monday 29 June 2020

Session 5: Working with Challenging Behaviours – Explores some best practice models for working with agitated participants
Live online Tuesday 14 July 2020

Session 6: Mental Health Awareness – Hear about different types of mental illness and how, as a ‘first responder’, you can help people who might be struggling
Live online Thursday 16 July 2020

Module Three: The Nuts & Bolts, Reporting and Compliance
Session 1: Introduction to CDP – Brings together frontline CDP staff from around Australia
Live online Monday 29 June 2020

Session 7: JSCI and the Job Plan – Includes getting into sensitive areas around health and other personal circumstances, and best ways to handle those questions
Live online Tuesday 21 July 2020

Session 8: Mutual Obligation and the Compliance Framework – A work through the details
Live online Thursday 23 July 2020

Session 9: Delivering High Quality Activities – It will look at approaches to developing and designing activities
Live online Tuesday 28 July 2020

All sessions broadcast live at 3:30pm AEST, 3pm SA & NT, 1:30pm WA

COST

Module One: People and Their Environment:
One payment for the four part module
NESA members $240pp
Non-members $300pp

Module Two: Overcoming Barriers and Staying Safe:
One payment for the three part module
NESA members $180pp
Non-members $225pp

Module Three: The Nuts & Bolts, Reporting and Compliance:
One payment for the four part module
NESA members $240pp
Non-members $300pp

The total CDP Frontline Staff coaching program (all 9 sessions):
One payment for all 9 sessions
NESA members $500pp
Non-members $600pp

All prices are inclusive of GST

FACILITATOR

Damien Opolski

Many of you will know Damien from his time as the director of the Department’s Learning Centre.  Over the years he’s played a key role in the delivery of both policy and systems information and training.  If you’ve been in the sector for a while you’ve most likely seen him at an information session or heard him via webinar. 

Earlier in his career he spent a number of years on the ‘front line; Damien estimates that he has conducted over 10,000 job seeker interviews and worked with hundreds of employers.

Damien is an excellent communicator, who enjoys interacting and sharing his system expertise with his audience.

Damien has a Bachelor of Economics from Adelaide University, as well as Diplomas in Training and Assessment, and Project Management.  He’s also a qualified Teacher of English to Speakers of Other Languages.”

Damien Opolski BW Sqaure 300x300 - CDP Frontline Staff Coaching Program

If you would like to register 7 or more people, please contact Max Croft at [email protected]