NESA Training Events
2 PART COACHING PROGRAMME
Case Management Revision coaching programme (for jobactive, TTW and WfD)
Starts Tuesday 20 March 2018 | 3:00pm AEDT
Target Group
Case managers / Employment Consultants
Summary
Times keep changing, many existing case managers are adjusting to these changes, however some may require assistance to adjust. We have specifically developed this training for case managers looking to build on existing skills to meet a stronger performance and outcome focused environment.
This two part coaching programme is recommended for case managers / employment consultants that have traditionally performed well but are looking to update / refresh skills for the current performance environment. This coaching programme is for people working in the jobactive, TTW and WfD programmes.
WHAT YOU CAN EXPECT
Session one: Tuesday 20 March 2018 at 3pm AEDT
- History (discussion on what has changed)
- Understand the reason prior skills were effective at that time
- New Case Management skills and techniques proven effective now
- General interview structure skills
- Working with groups
Session two: Tuesday 27 March 2018 at 3pm AEDT
- Working with different technology mediums
- Plan to meet individual KPI’s
- Facilitating the job seeker to work towards their goals
- Relationship building ‘ person centred approach’
- Time management and organisation tips
Further information
The model of delivery for this coaching programme requires learners to “learn by doing”. This two part webinar will have a small take home activity to address between sessions designed to demonstrate understanding.
Each session is expected to run for approximately an hour and a half, including ample Q&A time. Once the series has been completed you will be sent a Certificate of Completion for your portfolio. Registrants will also receive a PDF copy of the presentation. Please note, if you have registered but on the day cannot make it, please speak to Max.
FACILITATOR
Matt Eldridge (Controlled Chaos)
With over 20 years practicing and studying leadership and management in a range of community and business settings, Matt is committed to innovation and motivating teams…READ MORE
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CONTACT US
For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311 | EMAIL