When:
August 23, 2018 @ 2:00 pm – 3:00 pm
2018-08-23T14:00:00+10:00
2018-08-23T15:00:00+10:00
Where:
National broadcast
Cost:
NESA members $60 and Non members $75 (inclusive of GST)
Contact:
Max Croft
03 96242311

NESA Training Events

WEBINAR

Building rapport in 23 seconds

Thursday 23 August 2018    |    2pm AEST (1:30pm in SA & NT and 12 noon in WA)

Target Group

All staff

Summary

We’ve all heard how much first impressions matter, but when you’re in the sales game, it’s absolutely crucial. 

It could be the difference between closing a deal or getting hung up on, in the first phone call.  

This webinar will explore how to build rapport with someone in the first 23 seconds and how that can increase your performance, leading to better employer relationships and outcomes.

WHAT YOU CAN EXPECT

  • Why it all starts with mindset
  • Why the first 23 seconds is crucial to creating a good impression
  • Introduction to Emotional Intelligence
  • Understanding the four personality types (DISC)
  • How to captivate your client’s attention
  • Timing your pitch perfectly
  • Learning to decrease the amount of rejections
  • Understanding the client’s psychology and mindset. 

FACILITATOR

Raimond Volpe

Raimond Volpe is an established and experienced sales trainer. He has over 25 years sales experience in the finance, recruitment and pharmaceutical industries. He was the #1 BDM at Toll People for two years in a row, winning the National Finance Industries, BDM of the Year Award. Prior to sales, he was the director of Five Finance, a mortgage broking and insurance company that won many awards including the Allianz & Tower Finance Broker Company of the Year Award in 2007. 

Mindset plays a big part in Raimond’s sales training, as the right attitude is an integral part of a successful sales process. 

Raimond is the International Best Selling Author of “Success1010 For Living”. He believes that with a solid sales process, winning attitude and advanced selling skills, excellence can be achieved in any industry.

Raimond Volpe - Building rapport in 23 seconds webinar

COST

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

Non-member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour. 

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL