NESA Webinar
Building Rapport in 23 Seconds
Tuesday 25 January 2022
3.00pm AEDT (2.30pm in SA, 2.00pm in QLD, 1.30pm in NT and 12 noon in WA)
EVENT REGISTRATION
TARGET GROUP
All staff
SUMMARY
We have all heard how much first impressions matter and in our industry, positive relationships leading to engagement and retention are absolutely crucial.
Why is it important to build rapport? Because it gets the client’s subconscious mind to accept and begin to process your suggestions. By making them feel comfortable and relaxed, they are open to suggestions.
This webinar will explore how to quickly build rapport with someone.
WHAT YOU CAN EXPECT
- Why it all starts with mindset
- Why the first 23 seconds is crucial to creating a good impression
- Introduction to Emotional Intelligence
- Understanding the four personality types (DISC)
- How to captivate your prospect’s attention
- Timing your pitch perfectly
- Learn to decrease the amount of rejections
- Understand the client’s psychology and mindset.
Facilitator
raimond volpe
Raimond Volpe is the Director and founder of Dynamo Selling, Australia’s leading sales success training organisation. Dynamo selling has won over 7 international and national awards including the prestigious International Gold Stevie award, and Winner of the Sales training company of the year in Australia in 2020 and 2021. Raimond has over 25 years sales experience across SME and Corporate organisations in many industries including recruitment, pharmaceutical and finance. Mindset plays a big part in Raimond’s sales training, as he strongly believes the right attitude is an integral part in a successful sales process. Raimond believes that with a solid sales process, a winning attitude and advanced communication skills, excellence can be achieved in any industry. Raimond is also International Best-Selling Author in the Self‐Help industry, with his book “Success1010 For Living”. Shortly after its release, it became an international bestseller in 5 countries and has won 6 international book awards.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311 | EMAIL
