NESA Coaching Program
BART (BEHAVIOUR AND RESPONSE TRAINING) FOR EMPLOYMENT SERVICES STAFF
ONLINE COACHING PROGRAM
Thursday 2 November 2023
1.00pm to 3.00pm AEDT
All Frontline staff
BART is a model developed by Mental Health Nurse Andy Kelly to assist staff who faced ‘challenging behaviours’ from clients with a range of mental and/or physical disabilities. The coaching program is designed to assist staff to stay safe from challenging Client-related behaviours while at work.
WHAT YOU CAN EXPECT
Key segments of BART:
• The getting and using of Knowledge
• Understanding behaviour
• Self-Protective Behaviour
What is being covered in the session:
• Responding as a professional
• Developing knowledge
• Staff responsibility
• Staff support
• Duty of Care & Self-Safety
• Behaviour recognition and assessment
• Verbal & Non-verbal responses
• Client-related behaviour progression & escalation continuum
• De-escalation strategies
• Boundary and limit setting
• Hijacking the stress response
• Self-Protective Behaviours
• Reporting & recording of incidents
Andy is a specialist Mental Health Nurse and educator with 30+ years of experience in clinical, management and education roles in health, community, mental health, aged care and tertiary education settings. He operates his own business, Face To Face Mental Health Training and Consultancy. He has been a specialist lecturer in clinical and non-clinical tertiary Mental Health qualification courses in hospital, TAFE, RTO and higher education settings. He is a previous winner of a State Nursing Excellence Award and has been twice nominated for the Margaret Tobin Award for Excellence in Mental Health Service. Andy brings years of clinical experience to his teaching, and his clinical stories add colour and meaning to the learning experience of participants. Andy became a Master level Mental Health First Aid Instructor in June 2012 and a Principal Master Trainer in May 2018. He provides mentorship to other Mental Health First Aid trainers across Australia. Whilst he is sought after in the inpatient and community health and care sectors for his expert knowledge in mental health and client behaviour management, many of Andy’s training clients come from other industry sectors including those traditionally unrelated to the health sector, such as engineering, local government, primary industries, mining, Disability services, transport, local Govt and Legal Practice. Andy is now based in the Northern Rivers area of New South Wales and is available to travel to other locations and venues where terms for fees, travel and accommodation have been negotiated. Andy’s organisation, Face To Face Mental Health Training & Consultancy, conducts Mental Health First Aid training as well as tailored workshops on other mental health related topics. He provides consultancy around client/customer management where this is required. Many workshops can be tailored to your needs.
Prices are inclusive of GST
Prices are inclusive of GST
Each webinar session is expected to run for approximately 180 minutes including a cuppa break, ample Q&A and discussion time. A PDF copy of the presentation will be distributed to all registrants. Once the series has been completed, participants will receive a Certificate of Completion.
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The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.