NESA Training Events
WEBINAR
6 Things to Focus on when Working with Mandated Job Seekers
Tuesday 24 April 2018 | 2pm AEST (1:30pm in SA, & NT and 12 noon in WA)
REGISTER NOW
NEWSLETTER SUBSCRIPTION
Target Group
Designed for Business Development staff, Managers/team leaders, Employment Consultants and Frontline staff.
Summary
This webinar provides frontline staff with explanations of subconscious engagement drivers and the tools to work with the job seeker and employers to create and sustain successful employment outcomes. Consultants will be empowered to ask the right questions, to know what is important, to build rapport, to be authentic in their communication and much more.
WHAT YOU CAN EXPECT
Join Matt Luttrell as he discusses the 6 things to focus on:
- Become the anchor for positive placements of job seekers
- Get clarity on needs/vision by asking the right questions
- Be authentic in your communication
- ‘Be your word’ – do what you say you are going to do; do it when you say you are going to do it
- Know what is important and deliver on that
- Build rapport, develop a sense of trust which allows you to positively influence your job seekers
FACILITATOR
Matt Luttrell (Bounce Australia)
With over six years’ experience managing hotels in Melbourne and Geelong, and over ten years’ experience in Employment Services in both front line and management roles, Matt has seen it all. He has worked in priority regions where high levels of anti-social behaviour are prevalent. Matt is educated and experienced in conflict management, believing that the real secret is to be able to identify a challenging situation and effectively communicate with the individual to gain a mutually agreed outcome.
COST
NESA Member
$
60
00
per registrant
- Prices are inclusive of GST
REGISTER NOW
REGISTER NOW
Non-member
$
75
00
per registrant
- Prices are inclusive of GST
REGISTER NOW
REGISTER NOW
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour. After the webinar finishes, registrants will receive a Certificate of Participation as well as a PDF copy of the presentation itself which can be used as a future resource.
CONTACT US
For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311 | EMAIL
