Supporting the development of Employment Services Internationally
NESA has a team of expert advisors who are able to work alongside governments and organisations providing advisory services in policy design and implementation, capacity building, change management, business modelling, research, performance improvement and contract audits and evaluation.
For almost two decades NESA has supported both the Australian government and local organisations to become world leaders in the provision of government contracted employment services and is an active member of World Association of Public Employment Services (WAPES) and the OECD Local Economic and Employment (LEED) Programme.
NESA's expertise in supporting excellence in policy and programme design, implementation and practice means that we are uniquely placed to assist governments and organisations in developing or improving the delivery of local employment services, anywhere in the world.
We have an extensive understanding of the intricate relationship between government policy, community expectations and the delivery of contracted employment services.
We understand that just as every job seeker is different, so too is every job market. Whether the problem is high youth unemployment, long term unemployment, an ageing job seeker population, geographically remote communities or a declining industry base, we have the skills and expertise to assist both governments and organisations in finding the right national and/or local solution.
NESA international solutions
NESA has an international capacity to deliver tailored, market-specific policy support and guidance, advisory services, capacity building and programme design solutions.
Our advisors have been individually selected based on their extensive experience across the employment and related services industry and their ability to extract Australian and international best practice and transfer this into national and/or local policy and programmes providing assistance with:
- Policy design, implementation and evaluation
- Government programme reforms
- Employment Service delivery model design
- Capacity building and performance improvement
NESA Capacity Building
NESA has experience in delivering over 150 capacity building programmes to employment service providers, and have worked with and supported boards, executives, and local management and frontline workers in:
- Business and budget modelling
- Performance improvement strategies and frameworks
- Change management
- Contract audits and evaluation
- Partnership agreements and mediations
- Community and employer engagement strategies
NESA Professional Development
The suite of services offered by NESA includes a comprehensive scope of professional development programmes that can be tailored to complement a government or organisational need. With our extensive networks and partnerships, NESA is able to design a solution tailored to your operational or policy requirements. Our professional development includes, but is not limited to:
- National and industry forums
- Policy forums
- Leadership forums
- e-Learning and classroom training
- Workforce development strategies
- Organisational profiling and accreditation
NESA recognises the need for high quality performance of people and organisations in government contracted employment services, and to support this we have developed frameworks to guide professional and organisational development. At an organisational level, the Employment Services Industry Standards (ESIS) is an internationally accredited quality standard to drive continuous improvement in the delivery of employment services. For employment services practitioners, the Employment Services Professional Recognition Framework provides a pathway that recognises and encourages professionalisation through an ongoing commitment to learning and development. NESA is well placed to assist in implementing these frameworks to meet your industry needs.
NESA Research and Strategies.
NESA has a team of professional industry specialists who have extensive experience in Australian and international employment services and broader labour market research and policy. Our research team continues to review and evaluate policy, best programme practice, business models and political agendas to ensure that we are well informed in our advice to clients of suitable strategies. We ensure that our intervention and support is evidenced based and at the forefront of international best practice..