NESA Family Violence Toolkit

About the Toolkit

This kit has been developed as part of the NESA Family Violence Project. The Family Violence Project aims to support employment services staff to respond appropriately to job seekers who are experiencing violence. This project was funded by the Department of Employment and delivered over 2016-17. All tools and resources developed through this project are free for use by all providers. Workers from other services may find parts of these resources useful too.

This kit is designed to support employment services staff in understanding, identifying and responding to family violence. It is intended to be used to facilitate team discussion and peer-learning via six semi-scripted Toolbox Talks. It is generally intended that a manager or team leader will be the primary user of this kit, as it will give resources and guidance to help run peer-learning sessions with your team, but there is no wrong way to use this kit if it makes more sense for someone else in the organisation to host and run these sessions.

Because a job seeker may disclose that they are experiencing violence at any time, the intention is for all team members to participate in peer-learning discussions on a regular basis, rather than wait until family violence is an identified issue on the caseload. This kit lets you be proactive in building your team’s awareness and skills.

Toolkit Resources

All of the resources developed as part of the NESA Family Violence Project are contained in the linked sections below.

Most have been designed as two-pagers and quick reference guides. You might encourage staff to keep hard copies at their desk, to save the online versions as a favourite in their browser or to print copies for display in either staff common areas or client-facing areas at your service.

Talk with your team about the best way to use these resources in your specific work context.

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Responding to family violence in your state

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Child protection in your state or territory

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Elder abuse in your state or territory

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Disability abuse in your state or territory

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Protection orders in your state or territory

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Risk assessment: when to ask, what to say

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Six step family violence action plan

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Family violence in Australia: key facts

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Working with family violence: key definitions

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Where to go for more information