Post Placement Support workshop
Case Managers, Employment Consultants and other frontline staff that engage with the job seeker / participant.
Post Placement Support (PPS) is a proven strategy for achieving sustainable placements, maximising outcome fees, and building performance ratings in the jobactive and Disability Employment Services environments. PPS can improve job seeker retention in employment when there is a planned approach to maintaining regular contact with both job seekers and employers. It enables early intervention if problems arise and encourages the building of quality relationships that increase opportunities for repeat business.
This one day, face-to-face workshop focuses on engagement of the stakeholders in PPS. It discusses techniques for building job seeker and employer engagement, identifying potential risks after placement, planning interventions to reduce risk, tracking continuity of placements, and implementing recovery strategies to maintain employment continuity for claiming outcomes. Overall, this workshop offers a risk management strategy that you can implement as part of your PPS process.
Note that this workshop does not cover specific claiming processes and systems available through the Department of Employment Learning Centre or organisational quality systems training.
During the workshop participants will learn how :
- Engaging stakeholders in PPS
- Assessing risks to placements
- Negotiating a PPS plan
- Setting up workplace support measures
- Coaching job seekers after placement
- Seeking and responding to feedback from employers
- Tracking client retention and progress
- Implementing recovery strategies
- Maximising outcome requirements
- Understanding evidence requirements
At the end of training participant will take away:
- Statement of Attendance for their professional development portfolio
- Comprehensive Workbook to refresh back in the workplace
- An understanding of risk assessment and risk management
- Coaching and feedback skills
- Improved PPS skills
The trainer : Matt Luttrell
Matt Luttrell has over 15 years’ management experience that includes 6 years managing hotels in Melbourne and Geelong and a decade in employment services. Within employment services Matt started his journey in recruitment and developed into senior management positions where he developed an extensive network and is well regarded for building key stakeholder relationships within the industry. Matt lists his strengths as integrity, honesty and accuracy, all of which are critical components when building and maintaining relationships with key stakeholders.
NESA Members: 1-3 $300, 4-9 $250, 10+ $200 (Members must be from the same organisation)
Non-members: $375 per person.
All prices are per registrant and are inclusive of GST.
NESA Training events
Download NESA Training Services Catalogue or contact Max Croft on 03 9624 2311