WEBINAR
Performace Management: how to get your staff to meet their KPIs
Thursday 24 August 2017 | 2:00pm AEST (1:00pm SA & NT, and 12 noon WA)
Target group
Managers (or aspiring managers), programme managers and team leaders.
Summary
The key to management is getting 100% from each of you staff. This session looks at how to empower staff to get the best results for the provider. The session is suitable for managers in any employment industry programme.
The live broadcast will include ample Q&A time and is expected to last approximately one hour. Registrants for the live broadcast will receive a PDF copy of the presentation which can be used as a future resource. If you are unable to attend on the day, we will send you the broadcast recording link, so you can review it anytime within the following 5 working days. After the webinar finishes you will be sent a Certificate of Participation for your portfolio.
What’s being covered
- Tuning in to staff motivations
- Developing key team and individual expectations
- Moving staff from their comfort zone into the learning zone
- Developing and monitoring key lead indicators
- Training and continuous improvement
- Strong staff review process
- Working effectively with office politics
- Engaging and improving under-achieving staff
- Changing negative team behaviours
- Mixing it up
The webinar will provide attendees with practical ideas to build their confidence and strategies to get the best out of the team.
Facilitator
Matt Eldridge
With over 20 years practicing and studying leadership and management in a range of community and business settings, Matt is committed to innovation and motivating teams. A strategic thinker and strong communicator and teacher, Matt’s diverse experience has grown to create very practical approaches to training, management and technology. Matt has spent many years working for employment services providers over a range of different contracts in the roles of performance management, learning & development, site management and compliance; and his focus (and enthusiasm) has always been about providing staff, teams and organisations the training and tools to achieve stronger outcomes.
Other
The live broadcast will include ample Q&A time and will run for approximately an hour.
So it can be used as a future resource, people that register for the live broadcast will receive a PDF copy of the presentation.
After the webinar finishes you will receive a Certificate of Participation for your portfolio.
NESA Training events
Download NESA Training Services Catalogue or contact Max Croft on 03 9624 2311
