Employment Services Industry Standards
The Employment Services Industry Standards is an industry led initiative.
ESIS aims to provide organisations delivering employment and related services a quality assurance framework which supports excellence in organisational management and service delivery. ESIS has been structured to enable organisations to be audited by third party auditors and in this way independently confirming implementation and organisational competence. ESIS is also aligned to the Department of Employment Quality Framework.
This initiative was conceived by a NESA industry working party focused on the quality of Australian employment and related services. The working party identified that providers of employment and relates services wanted an proactive and industry led approach to support continuous improvement and quality of service provision. The Employment Services Industry Standards (ESIS) was developed under the auspices of the NESA Quality Special Interest Group and has involved industry wide consultation and utilised the expertise of quality professionals from other industries including child care, aged care and disability services.